Exchange, Return & Refund
Eligibility depends on the product condition, purchase channel, elapsed time, customization status and applicable consumer rules. Jewellery submitted for review should be unworn, unaltered and accompanied by the original invoice and supplied documentation where applicable.
Customized, engraved, resized or otherwise altered pieces may have different eligibility. Hygiene-sensitive items and products affected by wear or damage may also be restricted.
Before sending an item
Please contact Bafleh customer service with the order number and reason for the request. The team will confirm the applicable process and required inspection.